1. TERMS AND DEFINITIONS
1.1.1. Administration of the Refaced Website (hereinafter – the Administration of the Website) means employees authorized to manage the website, acting on behalf of Refaced, who organize and (or) process personal data, and also determine the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.
1.1.2. Personal data mean any information relating directly or indirectly to a specific or identifiable individual (personal data owner).
1.1.3. Personal Data Processing means any action (operation) or a set of actions (operations) performed using automation tools or without using such tools in relation to personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. Personal Data Privacy means a mandatory requirement for the Operator or other person who has gained access to personal data to prevent their dissemination without the consent of the personal data owner or other legal grounds.
1.1.5. The Website User (hereinafter – the User) means a person who has access to the Website via the Internet and uses the Website.
1.1.6. Cookies mean a small piece of data sent by a web server and stored on the user's computer, which the web customer or web browser sends to the web server each time in an HTTP request when trying to open the page of the corresponding website.
1.1.7. IP address means a unique network address of a node in a computer network built using the IP protocol.
2. GENERAL PROVISIONS
2.4. The Administration of the website does not verify the accuracy of the personal data provided by the User of the website.
3.2.1. surname, name, patronymic of the User;
3.2.2. the User's contact phone number;
3.2.3. e-mail address;
3.2.4. the Goods delivery address;
3.2.5. the User's place of residence.
3.3.6. in addition, the administration of the website, by means of web analytics, collects data on the location of users, their browsers and devices, IP addresses.
4. PURPOSES OF COLLECTING USER'S PERSONAL DATA
4.1. The User's personal data may be used by the Administration of the website for the following purposes:
4.1.1. To identify the User registered on the website for placing an order, concluding an Agreement with Refaced for
the remote sale of goods and (or) for the remote provision of services.
4.1.2. To provide the User with access to the personalized resources of the Website.
4.1.3. To establish feedback with the User, including sending notifications, requests regarding the use of the Website,
the provision of services, processing requests and applications from the User.
4.1.4. To determine the location of the User to ensure security, prevent fraud.
4.1.5. To confirm of the accuracy and completeness of personal data provided by the User.
4.1.6. To create an account for making purchases, if the User has agreed to create an account.
4.1.7. To notify the Website User about the status of the Order.
4.1.8. To process and receive payments from the User.
4.1.9. To provide the User with effective customer and technical support in case of problems related to the use of the
4.1.10. Upon the User's consent, provide the User with product updates, special offers, pricing information, newsletters and other information on behalf of Refaced or behalf of the partners of the website.
4.1.11. To implement advertising activities upon the consent of the User.
4.1.12. To provide the User with access to the websites or services of the website partners in order to receive products, updates and services.
5. METHODS AND TERMS OF PERSONAL DATA PROCESSING
5.1. The User's personal data processing is carried out without any time limit, in any legal way, including in personal data information systems using automation tools or without using such tools.
5.2. The User agrees that the Administration of the website shall have the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, solely for the execution of the User's order placed on the Refaced website, including the Goods delivery.
5.3. The User's personal data may be transferred to the competent government authorities of the Russian Federation only on the grounds and in the manner established by the legislation of the Russian Federation.
5.4. In case of loss or disclosure of personal data, the Administration of the website shall inform the User about such loss or disclosure of personal data.
5.5. The Administration of the website shall take the necessary organizational and technical measures to protect the
User's personal data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.6. The Administration of the website, together with the User, shall take all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.
6. OBLIGATIONS OF PARTIES
6.1. The User is obliged:
6.1.1. To provide personal data necessary to use the Website.
6.1.2. To update, supplement the provided personal data in case of changes in such information.
6.2. The Administration of the website is obliged:
6.2.3. To take precautions to protect the User's personal data privacy in accordance with the procedure usually used to protect this kind of information in the existing business practices.
6.2.4. To block personal data related to the relevant User for the verification period in case of revealing inaccurate personal data or illegal actions when the User or his/her legal representative or the authorized body for the protection of the rights of personal data owners apply or request to do so.
7. LIABILITY OF PARTIES
7.2. The Administration of the website shall not be liable for the loss or disclosure of the Private Information, if such Private Information:
7.2.1. Became public domain before its loss or disclosure.
7.2.2. Received from a third party before it was received by the Administration of the website.
7.2.3. Disclosed with the consent of the User.
8. DISPUTE RESOLUTION
8.1. Before starting a lawsuit in respect of disputes arising from the relationship between the website User and the Administration of the website, it is mandatory to submit a claim (a written proposal for a voluntary dispute settlement).
8.2. The recipient of the claim, within 30 calendar days from the date of receipt of the claim, shall notify the claimant in writing about the results of the claim review.
8.3. If an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the applicable law of the Russian Federation.
9. ADDITIONAL TERMS